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Policy Cancellation
Free Look Period:

Thank you for choosing Galaxy Health Insurance Co. Ltd. We value your decision to purchase an insurance policy with us and be our valued client. Please be advised that your policy includes a "Free Look Period" of 30 days from the date you receive the policy documents. During this period, you have the right to review the policy terms and conditions and to cancel the policy if you are not satisfied with them. To exercise this right, you must notify us in writing within the Free Look Period. Upon cancellation, we will refund the premium paid, subject to deductions for any pre-acceptance medical screening costs, stamp duty charges and proportionate risk premium for the period of coverage, provided no claim has been made until such cancellation. Please note that this Free Look Period is not applicable for policy renewals. We encourage you to carefully review the policy details and contact our customer service team, if you have any questions or need assistance. You can reach our customer service team through our toll-free number 1800 203 0007.