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Caution Notice : Our client, Galaxy Health Insurance Company Limited (formerly known as Galaxy Health and Allied Insurance Company Limited) ...

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Toll Free Number: 1800 203 0007

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Health insurance Cashless Everywhere claim

"A good health insurance policy doesn’t just cover expenses; it ensures peace of mind with cashless claims, anywhere and everywhere."

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What is a Cashless Everywhere Claim

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    Cashless Everywhere  is an enhancement to the health insurance policy that allows the policyholder/insured person to access Cashless Medical Treatment in any Hospitals within India.

     

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    Galaxy Health Insurance is glad to announce that, in our continued commitment to enhancing access unde our Health Insurance Policy, we are offering Cashless Everywhere  facility.

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    Galaxy Health Insurance Policyholders can now benefit from the Cashless Everywhere facility, enabling them to seek medical care in any hospital without any advance payment.

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    Cashless medical treatment is available not only at hospitals within our network but also at hospitals outside the network. This means the policyholder won’t have to pay upfront for medical expenses at a wider range of hospitals, subject to certain conditions.

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    Galaxy Health Insurance will settle the bill directly with the hospital, making the process smoother and easier for the insured.

Cashless Everywhere Claim Process

1

Initiating

Insured contacts Hospital Insurance Desk with Health Card / Policy details

2

Submission

Hospital submits the duly filled Pre - authorization form and Consent letter to the Insurer with policy details

3

Claim Processing

Claim processing as per policy terms and conditions

4

Decision

Approval / Query / Rejection

Cashless Everywhere Claim Process in Health Insurance

Steps Process

1

For planned admissions, policy holder/Insured member shall notify Galaxy Health Insurance at least 72 hours before the admission date via call, letter or email. Please Include the patient's name, hospital name, policy number, and treatment plan. For cashless requests, email anywherecashless@galaxyhealth.com or call our toll-free number 1800 203 0007

2

For emergency admissions, please submit a cashless request within 24 hours of admission. Inform Galaxy Health Insurance by calling or in writing (letter, email) with the patient’s name, hospital name, policy number, treatment plan and signed preauth form. For cashless requests, email anywherecashless@galaxyhealth.com or call our toll-free number 1800 203 0007

3

The hospital shall meet with the policy terms and the definition of a "hospital." Galaxy Health Insurance shall make the final decision on cashless benefits approval for any hospital. Hospitals which are flagged as excluded provider or blacklisted in the IIB (Insurance Information Bureau) portal will not be considered for the cashless everywhere facility

4

The cashless facility would be available only if the treatment is found admissible under the terms & conditions of the policy. The Pre-Authorization form must be completed and signed by both the insured person and the hospital, and submitted with all necessary documents, including a copy of the insured person's identity proof

5

Hospitals outside Galaxy Health Insurance network must provide a consent letter to extend the cashless facility

6

Galaxy Health Insurance reserves the right to deny cashless requests. If a request is denied, the customer may submit documents after treatment, but the claim admissibility will be subject to the policy's terms and conditions

Mandatory Documents

Please ensure the following documents are provided:

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Patient identification documents (e.g., Aadhaar card, PAN card)

Doctor’s prescription on official letterhead advising admission, including all relevant treatment records

The request for Cashless Facility should be completed and signed by the Insured Person and the Hospital and submitted with all the requisite documents including a copy of the Insured Person’s Identification

Letter of consent from the non-network hospital to extend the cashless facility

Ensure all documents are properly organized and submitted within the specified timeframe with us to avoid delays or rejection.

Disclaimer

The content provided on this website is for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any insurance products. Health insurance policies and plans are subject to underwriting and approval by Galaxy Health Insurance. The terms, conditions, exclusions, and benefits of each policy may vary based on disclosure by the prospect and plan selected.

For more details on terms and conditions please read the sales brochure carefully.