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Caution Notice : Our client, Galaxy Health Insurance Company Limited (formerly known as Galaxy Health and Allied Insurance Company Limited) ...

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Toll Free Number: 1800 203 0007

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GRIEVANCE REDRESSAL

In case of any concern or complaint, please contact us on our Toll-free Customer Care number :1800 203 0007.

Dedicated service line for Senior Citizen customers at our Toll-free number :1800 203 0007.

To help you with a speedy redressal of your grievance, please note the procedure to be followed:-

Grievance Redressal Procedure

You may contact any of our Operating Offices (Division/Zone) with your complaint. Your complaint will be attended to immediately. To get the details of Operating Offices, please Click here

If you are for any reason not satisfied with the resolution provided, you may submit your grievance online. Please

OR

Contact our Grievance Redressal Officer at Corporate Office.

Ms.G.Veni
Grievance Redressal Officer
Corporate Grievance Department
Prestige Polygon,
12th Top Floor (P),
# 471, Anna Salai,
Nandanam, Chennai – 600035.
Email ID: gro@galaxyhealth.com
Contact No.044-40017238.

Working hours
Monday to Friday - 10am to 6pm.
Saturday - 10am to 2pm (except 1st and 3rd Saturday).
Toll free after office hours: 1800-203-0007.

In case your grievance is not addressed within 30 days or not resolved to your satisfaction, you may approach the Insurance Ombudsman. To get the details of Insurance Ombudsman please Click here.

Disclaimer

The content provided on this website is for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any insurance products. Health insurance policies and plans are subject to underwriting and approval by Galaxy Health Insurance. The terms, conditions, exclusions, and benefits of each policy may vary based on disclosure by the prospect and plan selected.

For more details on terms and conditions please read the sales brochure carefully.